§ 111-67. Discontinuance of service.

(a)

When a customer who is renting or leasing property vacates the premises and has paid a security deposit, and once water, sewer, and garbage service is discontinued and all bills paid in full, the security deposit shall be refunded to the customer by the city. Typically, the deposit is applied to the final bill before a refund is made to the customer.

(b)

Upon discontinuance of service for nonpayment of bills, the security deposit will be applied by the city toward settlement of the account. Any balance will be refunded to the customer; however, if the security deposit is insufficient to cover the bill, the city shall proceed to collect the balance in the usual way provided by law for collection of debts.

(c)

The city reserves a right to discontinue its service without notice for the following additional reasons:

(1)

For failure to pay a water, sewer, or garbage bill.

(2)

For failure to comply with pretreatment requirements, standards, or permits or an order from the director.

(3)

For failure to properly install and maintain a grease interceptor as per city regulations.

(4)

To prevent fraud or abuse.

(5)

For customer's willful disregard of the city's rules and regulations, including but not limited to watering bans, sewer discharge limitations, and maintenance requirements.

(6)

Emergency repairs.

(7)

Insufficiency of water supply due to circumstances beyond the city's control.

(8)

Legal processes.

(9)

Direction of public authorities.

(10)

Strike, riot, fire, flood, unavoidable accident.

( Ord. of 2-18-2014 , § 111-67)